IT Support Specialist Level 1

Job description

Magen David Yeshivah High School, a Modern Orthodox Yeshivah in Bensonhurst, Brooklyn, seeks an IT Support Specialist (Level 1) to support ~450 students and 100 faculty/staff. Full-time, year-round, on-site five days/week. Responsibilities: • Serve as first point of contact for technology issues; troubleshoot, resolve, or escalate • Image, deploy, and configure staff/student devices; manage hardware, peripherals, printers, and inventory • Manage the user lifecycle across Active Directory, Google Admin, and Intune/Jamf/Google Endpoint Management • Set up and operate A/V for media presentations and livestream events; document in the ticketing system Qualifications: Bachelor's or equivalent experience/certifications; 2+ years' IT support; experience with Windows, macOS, and ChromeOS; basic command-line and PowerShell/shell scripting; network troubleshooting; customer-service orientation; able to lift 40 lbs. $55,000–$65,000/year plus benefits, 403(b) with 5% match, tuition reimbursement, and paid lunch.