IT Salesforce Administrator

Job description

The St. Louis JCC ("The J") seeks an IT Salesforce Administrator to support the long-term strategy and daily operations of its Salesforce platform. Responsibilities: • Perform Salesforce system administration — users, permissions, roles, workflows, custom fields, page layouts • Build reports, dashboards, and processes for departments (mailing lists, donations, rosters, registrations) • Troubleshoot Salesforce and integrated systems (Traction Rec, Classy, UPace, Conga, Formstack) • Maintain NPSP configuration; administer the Digital Experience customer portal • Lead an internal Salesforce power-user team; train and support Super Users Qualifications: 3+ years Salesforce experience strongly desired (Administrator certification preferred); Bachelor's in computer engineering, business administration, or related field or equivalent IT experience; proficiency with formula fields, Flow, reports, and dashboards; strong project-management and communication skills.