Case Manager

Job description

The Case Manager is a non-exempt position responsible for coordinating family reunification services with family and/or qualified sponsors and assessing the needs of each unaccompanied child (UC) in care. Responsibilities: - Use trauma-informed theory and brief therapeutic techniques when working with unaccompanied children entering the United States - Complete intake interviews upon admission, promptly identify needs, and prepare assessments and related social and medical history reports - Establish a trusting relationship with each client - Identify, locate, and make contact with the child's sponsor within the United States - Identify services needed, make referrals accordingly, and coordinate the service planning process - Ensure the concise and timely completion of all administrative, clinical, and caseload documentation - Safeguard the human and legal rights of clients - Coordinate discharge planning, including transporting unaccompanied minors to their destination and arranging post-release services Compensation & Benefits: - $25.69 – $27.81 per hour depending on experience, plus shift differentials for evening, overnight, and weekend hours - 15 PTO days and 13 paid holidays per year - Medical, dental, and vision insurance - Immediate eligibility for 403(b) Savings Plan with 25% match - Continuous training, professional development, and mileage reimbursement Requirements: - Bachelor's degree in the human services field and one year of experience working with children - Experience in residential services serving child welfare or refugee resettlement programs preferred - Bilingual skills in Spanish, Haitian Creole, and/or French preferred - Proficiency in Microsoft Office; knowledge of community service providers - Ability to travel with children, including overnight travel as needed - Proof of immunization for Varicella, MMR, Influenza, and Tdap; valid driver's license with auto insurance coverage